SignAgent is seeking a full-time Junior Product Designer

Who are we?
SignAgent is an all-in-one sign project and asset management software. We’re a rapidly growing global company that’s cloud-based, cutting-edge, and unique in the market. Our team is small and welcoming, and we’re obsessed with giving our customers the best software experience possible to make their lives easier.

What is our company culture?
At SignAgent, every employee is a valued member of the team. We are authentic and good-humoured and don't take ourselves too seriously. In a recent employee satisfaction survey, we asked our employees to describe working for SignAgent in 3 words, and here is just a short list of responses:

Amazing, Adventurous, Empowering, Engaging, Exciting, Flexible, Fun, Inspiring, Meaningful, Peaceful, Rewarding, Safe, Supportive.

Plus, 100% of our employees strongly agree that they would recommend SignAgent as a great place to work!

Who are you?
You’re a creative problem solver who seeks out innovative solutions for user needs. You’re detail-oriented, but don’t lose sight of the big picture. You are someone who can take on responsibility and succeed without being micromanaged, while also collaborating effectively with a team and aligning with our vision of growing SignAgent to help more people around the world. You possess a great design and product sense, along with a solid understanding of how users interact with digital products.

What is the role about?
We need someone who can work alongside our development team to bridge the gap between user experience, SignAgent objectives, and technical feasibility.

Some main tasks will include:
• Participating in or leading user research: interviews, testing, surveys, ethnography, etc.
• Translating research insights into actionable design concepts.
• Mapping user journeys, creating user flows, personas, and storyboards.
• Collaborating with product and engineering teams throughout the six-week build cycles.
• Facilitating collaborative workshops (design sprints, ideation sessions, etc.).
• Creating low- to mid-fidelity prototypes/wireframes for exploration and testing.

Why is this job for you?
Here are some qualifications we’re looking for you to have or be ready to learn:
• Bachelor’s degree or Diploma/Certificate in one of the following or similar to: Interaction Design, UX/Product Design, Human-Computer Interaction
• 0-2 years in a UX, product, or interaction design role or related experience through school projects
• Proven track record of user-centred design in complex problem spaces, not just “making things look pretty”
• Strong analytical thinking; Ability to break down complex problems into user journeys and workflows
• Works well with engineers, product managers, and stakeholders with the ability to articulate design rationale and negotiate tradeoffs
• Proficient in Figma (our primary design tool) and comfortable with Adobe Creative Suite
• Basic knowledge of HTML, CSS and Javascript would be an asset
• Familiarity with web and mobile software accessibility guidelines
• Knowledge of the SignAgent platform or experience in Signage and Wayfinding would be an asset

Here’s why SignAgent could be a good fit for you:
• Fully remote, informal work environment. Our team is friendly and fun. We don’t take ourselves too seriously, but we take our work seriously.
• A supportive and collaborative team that will help you get up and running as quickly as possible without too much pressure.
• SignAgent is a team that believes in hearing every employee’s voice when it comes to the company vision and building out the platform for the future.
• Flexible hours and benefits
• SignAgent provides a computer and other necessary devices required for business use and presentations

Total Compensation Range: $55k-65k

*Please submit a cover letter and resume to be considered for the position.
*Background Check & Reference Check Required

Job Type: Full-time
Pay: $55,000.00-$65,000.00 per year

Additional pay:
• Retention bonus

Benefits:
• Casual dress
• Company events
• Dental care
• Disability insurance
• Extended health care
• Flexible schedule
• Life insurance
• RRSP match
• Vision care
• Wellness program
• Work from home

Schedule:
• Monday to Friday

Application question(s):
• Please attach both a resume and cover letter to be considered for this role.

Language:
• English (required)

Work Location: Remote
Application deadline: 2025-07-27
Expected start date: 2025-09-08