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The Globe and Mail

Lead Product Designer

Position overview

Does designing customer-centric solutions for next generation AI-integrated news media products excite you? Do you love creating holistic user experiences, design systems, and the prospect of solving for the needs of today’s current news, business and financial readers?

As Lead Product Designer, you will be a part of the core team to create a compelling subscriber experience focusing on The Globe and Mail website. Bring your experience building and shipping complex applications and software to play a key role in ensuring that we continually evolve the user experience to be personally rewarding for our news, business and finance readers. 

What can you expect during your first year at The Globe? You will:
  • Design world-class experiences that allow our audience to achieve their goals within The Globe and Mail’s primary news and financial content on the  website in a way that feels simple, elegant and understandable
  • Collaborate with and mentor our junior designer to design interface concepts, prototypes, and UI elements that elevate the user experience across all digital products while adhering to the overall design approach
  • Conduct user research and feedback sessions to validate user problems and design solutions with our audience
  • Continuously collaborate with other designers, your product manager partner and engineers, and stakeholders in other departments from discovery through to delivery.
  • Contribute to our evolving design system to ensure consistency across platforms and products
  • Contribute to our product strategy and grow your professional self as you evangelize the impact of your great work and learning across the organization. 

 

You will bring
  • 6-8 years of experience designing digital products
  • Your passion for user experience and design thinking, a strong desire to be innovative within the news, content publishing and media industry
  • Demonstrable conceptual thinking and clarity in oral communication and documentation
  • Orientation to detail with your ability to work quickly to create wireframes, interaction design, design specifications and finished front-end designs
  • Confidence through experience with talking to customers and facilitating user feedback sessions
  • Experience working with a design system: you know UX best practices inside and out and can mentor and lead others on the team
  • Experience working with data and metrics, and your proven ability to translate both qualitative and quantitative improvements to the user experience
  • A positive attitude that embraces diversity and inclusion in the workplace: you’re open-minded, mature, and willing to improve your skillset and work through constructive feedback
  • Extensive experience using design tools like Figma, Miro, Google docs
  • Basic front-end coding comprehension such as CSS, HTML, how digital tech works on a high level to facilitate communication with your engineering partners

Your portfolio should include case studies that demonstrate: 
  • Problem framing and opportunities to support user and business needs
  • The process by which you develop your solutions, the constraints and potential trade-offs you encountered
  • Your criteria for success and how you measure your solutions and outcomes
  • What you learned from the process and how it’s made you a better designer

It would be wonderful if you also have: 
  • Experience outsourcing work such as illustration, working with agencies
  • Adjacent skills like illustration, animation, video
  • Experience leading design workshops with team members and stakeholders
  • Experience working with AI and machine learning
  • Experience with financial products

About the work environment
  • We have a hybrid system: WFH and 1-2 days per week at The Globe’s office at 351 King
  • Online 9-5ish
  • We use Webex, Slack and email/Outlook for communication
  • We use Figma, Miro, Google Suite, Airtable, Calendly and Zoom for design/research tools and documentation
  • You’ll get an allowance to set up your WFH space and budget for career development activities such as conferences and courses
  • Benefits, pension, and lots of professional development courses through the company

 

The organization requires that all employees are vaccinated against Covid-19 as a condition of employment.

 

LOCATION

Toronto (hybrid with 1-2 days in office)

EXPERIENCE

JOB TYPE

Full Time

DESIGN TEAM

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