• Will lead and mentor your UX team.
• Will have a deep understanding of the business and user needs.
• Will set the vision and strategy for your UX team.
• Will collaborate with cross-functional teams to ensure that UX design is aligned with the overall business goals.

Your role will be to lead user-centered design in your service’s digital layer so that it delivers its intended business, customer, and user benefits. When your team completes an effort, you will be able to show that it improved performance and outcomes against standard UX metrics and/or your service segment’s KPI’s and OKR’s.

Responsibilities

In this role you will:

• Lead, execute, present and report on your design team’s work outcomes.
• Recommend and drive appropriate design activities for a given need.
• Mentor, review/approve your design team’s work from journey to spec.
• Support Design Ops standardizing best methods, practices and assets
• Be the UX design owner and driver for your service segment.
• Own the journeys across your service.
• Lead, set the vision and strategy for, and mentor your UX team.
• Develop a deep understanding of your product’s business and user needs.
• Collaborate with cross-functional teams to ensure that design is aligned with overall businessgoals, the design system, and user-validated useful and usable – even delightful.

Minimum Requirements

• Bachelor’s degree
• At least 5 years of information systems/information technology experience

OR

• Master’s degree
• At least 3 years of information systems/information technology experience

OR

• At least 7 years of information systems/information technology experience

Additional Requirements

• Qualified candidates, excluding current Navistar employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States. Navistar does not anticipate providing employment related work sponsorship for this position (e.g., H-1B status)

Desired Skills

• Natural Leader
• Demonstrable prior experience leading high quality UX products.
• Portfolio: Strong case studies and relevant work samples.
• Ability to shepherd stakeholders and work through the UX process from discovery through release; Agency experience a plus.
• UX Writing: Must write precise UX copy in US English well.
• Create and present case studies for projects.
• Be open to feedback, iteration, and suggestion.
• Stay curious, maintain a learner’s mindset.
• Be highly organized and drive order in files, process, and artifacts.
• Persistent design validation with users.
• Formal education and/or demonstrable practical learning experience in design thinking, relevant humanistic fields, and/or design subjects.

Soft Skills:

• Leadership
• Product Management
• Client/Partner Management
• Collaboration
• Problem Solving
• Presentation

Hard Skills:

• UX Writing
• UI Design
• Prototyping
• UX Design
• Interaction Design
• Information Architecture (IA) Design
• Research

Tools:

• Mural
• Figma
• Jira/ADO

Company Overview

Navistar, Inc. (“Navistar”) is a purpose-driven company, reimagining how to deliver what matters to create more cohesive relationships, build higher-performing teams and find solutions where others don’t.

Based in Lisle, Illinois, Navistar or its subsidiaries and affiliates produce International® brand commercial trucks and engines, IC Bus® brand school and commercial buses, all-makes OnCommand® Connection advanced connectivity services, and Fleetrite®, ReNEWeD® and Diamond Advantage® brand aftermarket parts.

With a history of innovation dating back to 1831, Navistar has more than 14,500 employees worldwide and is part of TRATON SE, a global champion of the truck and transport services industry. Additional information is available at www.Navistar.com.

Accelerating the Impact of Sustainable Mobility

Visit us at www.Navistar.com to discover more about our organization

Navistar is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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