WHO WE ARE
Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories — big and little — connect us. Indigo is our customer's happy place — for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

OUR GUIDING PRINCIPLES
Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.

• We Will Hire, Inspire, Promote and Retain the Best
• We Will Be Customer Centric
• We Will Be Entrepreneurial
• We Will Be Committed to Caring About Each Other, Our Communities, and Our Environment
• We Will Be Committed to True and Shared Value Creation
• We Will Be Systems Thinking, Data Driven and AI enabled

Job Description
The Multimedia Designer is responsible for creating engaging, on-brand visual content and graphics that brings the brand to life across all marketing channels including social, digital, and in-store print materials. This role blends graphic design, motion, and short-form video execution, producing content that connects with audiences in a fast-paced digital environment.

Reporting to the Manager, Art Direction, the Multimedia Designer collaborates with cross-functional partners to develop compelling creative that supports marketing campaigns, product launches, and brand storytelling.

This role is ideal for a digital-native creator who understands social platforms, modern culture, and the intersection of concept, design and content.

What You’ll Do
Graphic Design
• Develop integrated creative assets across digital and print platforms including social, web, email and signage
• Design exploration and rollout for seasonal campaigns and special projects
• Apply brand design principles to ensure consistency across all creative output
• Prepare production-ready files for print and digital use
• Elevate creative output through strong typography, layout, and visual storytelling

Social & Video Content
• Concept and create short-form video and motion content optimized for varying social platforms
• Edit content using pacing, subtitles, audio, and platform best practices to maximize engagement
• Develop social-first content that reflects current trends and cultural moments
• Capture authentic, mobile-first content using iPhone or lightweight production setups
• Contribute to creative concepts for social campaigns, launches, and brand storytelling

Motion & Digital Assets
• Create motion graphics and animated assets for social, digital marketing, and campaigns
• Produce static and motion assets that clearly communicate product features and brand messaging
• Adapt campaign visuals across multiple formats and platforms
• Maintain a cohesive and elevated visual identity across all touchpoints

Culture & Ways of Working
• Embrace emerging technologies and tools that enhance creative production
• Comfortable making quick pivots and delivering strong creative under pressure in a fast-moving environment
• Open to feedback and able to iterate quickly
• Stay informed of trends in design, social media, fashion, and digital culture
• Foster an open and collaborative studio environment

Qualifications
Experience
• 3 –5+ year’s experience in a creative studio, agency, or in-house brand environment
• Strong portfolio demonstrating design, motion, and social content creation
• Experience producing content for social media platforms

Tools
• Advanced proficiency in Adobe Creative Suite & Figma
• Proficiency in Premiere Pro, After Effects, CapCut, or similar video tools
• Experience creating content for Instagram, TikTok, and other social platforms
• Experience with, or openness to adopting, AI tools where they make sense

Skills
• Strong design fundamentals including typography, composition, and visual storytelling
• Understanding of short-form video editing and social content trends
• Ability to work across design (print and digital), motion, and video production
• Highly organized and comfortable working in a fast-paced environment
• Strong communication and collaboration skills

Additional Information
At Indigo, all applications submitted are reviewed in detail by our HR team. In certain aspects of the hiring process artificial intelligence (AI) tools may be used, specifically for screening and assessments. These tools support our team and are used to help bring relevant criteria to the foreground and do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Color), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at talent@indigo.ca.

This posting is for a current opportunity within Indigo.

Salary
Salary range not specified by employer.