About BitGo

BitGo is the leading infrastructure provider of digital asset solutions, delivering custody, wallets, staking, trading, financing, and settlement services from regulated cold storage. Since our founding in 2013, we have focused on enabling our clients to securely navigate the digital asset space.

With a global presence and multiple Trust companies, BitGo serves thousands of institutions — including many of the industry's top brands, exchanges, and platforms — and millions of retail investors worldwide. As the operational backbone of the digital economy, BitGo handles a significant portion of Bitcoin network transactions and is the largest independent digital asset custodian and staking provider in the world.

For more information, visit www.bitgo.com.

The Role

We are looking to hire a full-time Product Designer, reporting to our Head of Design, to help build the future of BitGo’s Wallet Services.

You will develop novel features for our platform — from definition and vision through execution and launch. You are a passionate user advocate who can balance business goals with real user needs. You’re self-motivated and comfortable juggling multiple projects in a fast-paced startup environment.

This is an opportunity to join a bold and passionate team working on unique product challenges that will shape the future of decentralized finance services.

This role requires being full-time onsite at our Manhattan office to support collaborative team dynamics and innovative problem-solving.

Responsibilities

• Lead digital product design projects from research to conception to launch.
• Participate in all aspects of the design process (research, ideation, design, and user testing).
• Convey user needs through personas, journey maps, user flows, wireframes, and prototypes.
• Organize and lead workshops, design reviews, user interviews, and internal learning sessions.
• Collaborate with multidisciplinary teams and advocate for design excellence.
• Maintain and evolve toolkits, design systems, and brand collateral.
• Contribute to the overall growth, productivity, and culture of the BitGo design team.

Qualifications

• 3+ years of experience designing web-based and mobile software.
• Deep understanding of product design processes, design thinking, tools, and methodologies.
• Ability to build user empathy and translate business needs into beautiful, intuitive designs.
• Humble yet confident in defending design decisions using data, design principles, and process.
• Ability to visualize complex data or user workflows through diagrams and elegant interfaces.
• Strong command of layout, iconography, typography, and information architecture.
• Passion for exploring new design methods, tools, and emerging technologies.
• Portfolio showcasing case studies and process behind your design solutions.

Nice to Have

• Experience working in and passion for digital assets and Web3 technologies.
• Active participation in the broader design community (speaking, writing, hosting events, showcasing work).
• Knowledge of front-end technologies such as HTML, CSS, JavaScript, React, etc.
• Experience building UI libraries and managing design systems.

Not all applicants will match every requirement 100%. BitGo values diverse experiences across industries and perspectives.

Why Join BitGo?

Disrupting an industry takes vision, innovation, passion, technical excellence, collaboration, and execution. Join a team that strives for excellence and embodies ownership, craftsmanship, and open communication.

We’re looking for innovative thinkers and problem-solvers who want to take risks and be part of transforming global financial markets.

Benefits*

• Competitive base salary, bonus, and stock options.
• 100% company-paid health insurance for employees, partners, and dependents.
• Up to 4% 401(k) company match.
• Paid parental leave and paid vacation.
• Free commuter/parking pass (5 minutes from Caltrain).
• Free custom lunches, dinners, and snacks.
• Computer equipment and workplace furniture to suit your needs.
• Great colleagues and an inspiring startup environment.

*Benefits may vary based on location.

Cryptocurrencies are one of the most disruptive forces in financial services. Join BitGo and be part of the team transforming the future of investing.