Description

About FedEx Dataworks:

Born out of FedEx, a pioneer that ships nearly 20 million packages a day and manages endless threads of information, FedEx Dataworks is an organization rooted in connecting the physical and digital sides of our network to meet today’s needs and address tomorrow’s challenges. We are creating opportunities for FedEx, our customers, and the world at large by:

· Exploring and harnessing data to define and solve true problems

· Removing barriers between data sets to create new avenues of insight

· Building and iterating on solutions that generate value

· Acting as a change agent to advance curiosity and performance

At FedEx Dataworks, we are making supply chains work smarter for everyone.

Job Summary:

Product Designer Senior

The Product Designer Senior is responsible for bringing innovative ideas, new solutions, and strategic vision to life through outstanding design-no matter what the medium, but especially visual design. The

mission of the Innovation Incubator at Dataworks is to find the next big idea in digital innovation. This team is highly collaborative, creative, and scrappy. As a member of the Incubator team, you’ll explore

problem and opportunity spaces in new technologies, new products/services, and new ways of working. This role is critical to bringing ideas and solutions to life with great design. Under minimal supervision employs customer-centered design principles, skills, methods, and technologies and knowledge of business/product design and development as part of Dataworks Product Design team and capability projects.

Product Designer Lead

Employs advanced expertise of all customer-centered design principles, skills, methods, and technologies and deep expertise of business/product development to lead design project teams through full design activities and all aspects of design projects. Primarily interacts with professionals and management of internal clients. Leads collaboration with Design Researchers, Creative Designers, and interactions with external customers. Performs activities/roles such as: Frames and reframes business challenges to focus design efforts; Empathizes with customers to discover pain points and unmet needs- Synthesizes customer and other research to develop key insights; Brainstorms ideas and develops high impact concepts and business opportunities; Prototypes and tests concepts with customers; Uses effective storytelling methods to convey knowledge or pitch opportunities; Facilitates collaborative design activities and methods; Coaches less senior staff and other employees in customer-centered design principles, skills, methods, and technologies.

Job Description / Responsibilities:

Product Designer Senior

· Leads conversations based on organizational strategy and principles to create alignment.

· Facilitates discussions across teams, ensuring that everyone has an opportunity to share their opinion and be heard, and that discussion outcomes tie to stated goals.

· Guides discussions toward decisions, clarifies user experience strategy, and gets buy-in.

· Works collaboratively with stakeholders to sketch potential use cases or user flows.

· Creates highly detailed design artifacts (flows, journey maps, service blueprints, wires, mocks, prototypes, specs, related documentation) to clearly communicate a compelling desired future state for the product.

· Develops and maintains UI components, patterns, libraries, and guidelines for a cohesive user experience as part of Design System development.

· Organizes content and navigation effectively on an application level (e.g., sitemap) and screen level (e.g., wireframe). Plans and executes card sorting activities with appropriate stakeholders.

· Works with a Lead UX Researcher to select the appropriate research techniques.

Skills / Abilities:

Product Designer Senior

· Experience with or passion for web3, ecommerce, and/or supply chain.

· Proven ability to work cross-team and synthesize feedback and input from stakeholders.

· Knowledge or work experience in design, design thinking, or related discipline.

· Ability to use Figma & Adobe Creative Suite to create design solutions leveraging a design system.

· Experience in product design, interaction design, information design, information architecture, and web design.

· Experience conducting user research and usability testing.

· Ability to justify design decisions and articulate alternative design approaches.

· You’re always up for a challenge, are ready to jump into collaborative teamwork, and understand the significance of delivering work of second-to-none quality. You are comfortable with ambiguity and continuous iterations, and you’re a self-starter that will do what it takes/learn what is needed to get the job done right. You’ll be mentored by more senior team members in customer-centered design principles, skills, methods, and technologies but you are curious and have an eagerness to learn and grow your design skill set without guidance from others.

Minimum Qualifications:

Product Designer Senior

Three – Four Years experience delivering successful design work. Bachelor’s degree/equivalent in Design, Business, or related field. A portfolio of work showcasing a strong sense of visual design. Some Experience collaborating with cross-functional teams in fast-paced environments. Proven ability to work cross-team and synthesize feedback and input from stakeholders. Knowledge or work experience in design, design thinking, or related discipline. Good interpersonal skills. Good written and verbal communication skills.

Product Designer Lead

Bachelor’s degree/ equivalent in Design, Business or related field. Five to seven (5 – 7) years experience in design, design thinking, or related discipline, related to projects with ambiguous changes and a highly collaborative environment, including clients in an agency environment. Two (2) years experience in leading design thinking work streams. Moderately advanced human relations and communication skills, including written, verbal, presentation, and digital presentation software. Moderately advanced understanding for user behaviors as it informs design.

Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the salary information represents the job level minimum and the job level maximum. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.

Pay: Annual Range: Product Designer Senior $85,920-$128,880

Pay: Annual Range: Product Designer Lead $100,000-$150,000

Domicile Information:  This position can be domiciled anywhere in the United States. The ability to work remotely within the United States may be available based on business need.

Application Criteria: Upload current copy of Resume (Microsoft Word or PDF format only) and answer job screening questionnaire by Friday, July 26, 2024 by 5PM Central Time.

EEO Statement: FedEx Dataworks is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, genetics disability, or protected Veteran status. Dataworks does not discriminate against qualified individuals with disabilities in regard to job application procedures, hiring, and other terms and conditions of employment. Further, Dataworks is prepared to make reasonable accommodations for the known physical or mental limitations of an otherwise qualified applicant or employee to enable the applicant or employee to be considered for the desired position, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If a reasonable accommodation is needed, please contact ataworksTalentAcquisition@corp.ds.fedex.com.

Minimum Qualifications

Three – Four Years experience delivering successful design work. Bachelor’s degree/equivalent in Design, Business, or related field. A portfolio of work showcasing a strong sense of visual design. Some Experience collaborating with cross-functional teams in fast-paced environments. Proven ability to work cross-team and synthesize feedback and input from stakeholders. Knowledge or work experience in design, design thinking, or related discipline. Good interpersonal skills. Good written and verbal communication skills.

Born out of FedEx, a pioneer that ships nearly 20 million packages a day and manages endless threads of information, FedEx Dataworks is an organization rooted in connecting the physical and digital sides of our network to meet today’s needs and address tomorrow’s challenges.

We are creating opportunities for FedEx, our customers, and the world at large by:

• Exploring and harnessing data to define and solve true problems
• Removing barriers between data sets to create new avenues of insight
• Building and iterating on solutions that generate value
• Acting as a change agent to advance curiosity and performance

At FedEx Dataworks, we are making supply chains work smarter for everyone.

Dataworks does not discriminate against qualified individuals with disabilities in regard to job application procedures, hiring, and other terms and conditions of employment. Further, Dataworks is prepared to make reasonable accommodations for the known physical or mental limitations of an otherwise qualified applicant or employee to enable the applicant or employee to be considered for the desired position, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If a reasonable accommodation is needed, please contact DataworksTalentAcquisition@corp.ds.fedex.com.