Overview

We are a small (but mighty!) product design team, focused on building and improving digital experiences for our Wealth Customers & Employees. We have incredible product/business and technology partners and high levels of alignment and stability across our space.  While our team is small, we are active members within a larger Design Community that spans across M&T and Wilmington Trust and aims to support designers, advocate, and educate.

Working with this team, you will…

Over the next year, some of our team priorities include:

• Partnering with our Design System team to align their component library with our needs and start incrementally adopting the system into our product experiences.
• Creating North Star Visions for our core advisor and client platforms that help guide us over the next 3-5 years.
• Improving our overall approach to data visualization and organization throughout our (data-grid and data-viz heavy) core platforms to be more flexible, responsive, and useful to our users.
• Designing and implementing a new integrated Wealth Banking experience strategy and platform.
• Stand up a UX Metric framework aligned to benchmarking and tracking outcomes

What you bring…

You’ll bring a strong background (and portfolio) in Visual and Interaction Design, expertise in Figma and Design Systems, and experience and comfort with data heavy design applications – data visualization, responsive grid design, etc.  You have an innate curiosity that allows you to get to the root cause of problems, see impacts across systems and forge trusting relationships across a network. You are a self-starter, organized and have outstanding attention to detail.

In return, you’ll get to work alongside a diverse team of talented, kind, and passionate designers (no egos here) who support and challenge each other while striving to create psychological safety for all. You will have regular 1:1’s with coaching and feedback, while having autonomy to drive your own quarterly plans and development goals.

Primary Responsibilities

• Take individual ownership over medium to large sized design projects and lead them successfully with limited oversight / guidance.
• Develop data informed design solutions at the appropriate fidelity using known methods and be able to confidently present with appropriate context for your audience, justification for decisions, and openness to feedback.
• Initiate, build, and deepen trusting relationships with teammates, business/tech partners and key stakeholders.
• Understand the fundamentals of the Wealth Business, and work to increase depth of knowledge over time.
• Use appropriate research and discovery methods to gain empathy for and an understanding of the people who use our products (including goals, motivators, pain points, contexts, etc), including partnership with our UX Research team
• Maintain a robust design “toolbox” with design tools, principles, approaches and artifacts, and deploys appropriately throughout a design process to help think, map, communicate, solve, structure, organize, facilitate, ideate, synthesize, etc. (Examples: Journey Map, Heuristics, Card Sort, Affinity Map, Process Diagram, Tree Test, Stakeholder Interviews)
• Identify and track stories in our work that we can tell to elevate our team and our outcomes, and use them to create compelling presentations, communications or media that promote our team and work to communities within or outside of M&T.
• Connect design decisions and product direction to broader product / business line / enterprise vision.
• Ensure complete understanding of the problem we are solving, the context for which we are solving it and how we will know we are successful.
• Develop fluency and alignment with Currency Design System, enabling use, advocacy, and contribution.
• Set and maintain high standard for Visual / UI / Interaction Design quality and consistency throughout our Wealth platforms and experiences.
• Collaborate with teammates and developer partners to create and implement processes to ensure design quality throughout entire development lifecycle.
• Maintain and balance both near-term and visionary experience goals.

Education and Experience Required

• Bachelor’s degree in UX Design, Human Computer Interaction, Industrial Design, or similar, and a minimum of 3 years relevant experience or in lieu of a degree, a combined minimum of 7 years education and/or relevant/product design work experience.
• Strong background in digital product design, demonstrated through a portfolio, case studies, or other methods of showing your work.
• Experience supporting the full product development process, from vision to launch to iteration.
• Comfortable navigating ambiguity within a self-directed culture
• Ability to establish strong working relationships with colleagues, clients, and key stakeholders.
• Demonstrated Expertise in Figma
• Experience creating, leveraging and/or implementing design systems.
• Demonstrable ability to create high quality visual and interaction design work in responsive applications.
• Proficiency in industry best practices for desktop, mobile and web applications
• Experience with accessibility standards, cross-platform issues, mobile user interfaces and systems-thinking
• Experience working in an Agile environment, collaborating daily with developers and product owners.

Education and Experience Preferred

• Experience in Financial Services
• Experience designing complex financial applications.
• Comfort interpreting and understanding financial / investment data.
• Experience designing for data visualizations and chart design.
• Experience designing for complex responsive data grids.
• Experience working in a large, heavily regulated enterprise.
• Familiarity with supporting tools such as Miro, User Zoom and EnjoyHQ

Physical Requirements:

None

Location

Clanton, Alabama, United States of America