Job Details

Description

Hours:

40

Schedule:

This position is hybrid and remote eligible up to 40% of the time. The office location for this position is at ESL Corporate Headquarters in Rochester, NY. Hours are Monday - Friday 8:00 a.m. - 5:00 p.m. Must be flexible to meet current and future business needs.

Pay:

Starting Pay: $102,000
Pay Range: $90,108 - $113,596

Purpose:

A UI/UX Designer will help shape the future of digital experiences at ESL! This newly created role offers the opportunity to design and refine customer-facing platforms and internal employee tools, ensuring they are intuitive, user-friendly, and visually engaging. In this role, the UI/UX Designer will collaborate with developers, product managers, and business teams to translate complex needs into seamless digital experiences. This is an exciting opportunity for an self-starter who enjoys solving design challenges, improving digital interactions, and making an impact on the future of the organization.

Accountabilities:

Execute Data-Driven Design

* Help establish and refine ESL’s Design Standards to ensure consistency across digital platforms
* Identify opportunities to enhance customer and employee experiences within our existing systems
* Work within existing systems to create designs that are both effective and feasible for implementation
* Partner with internal teams to analyze and leverage existing research and market intelligence

Cross-Functional Collaboration

* Work closely with internal business and technical teams to understand project goals and challenges
* Translate complex business needs into clear, user-friendly designs
* Ask thoughtful questions and listen actively to ensure alignment on project objectives
* Use data-driven insights on user behavior and decision-making patterns to enhance usability

Create and Test UI/UX Designs

* Develop wireframes, prototypes, and user flows for digital experiences
* Ensure designs are accessible, responsive, and aligned with industry best practices
* Collaborate with developers to ensure smooth design implementation and ensure final designs meet accessibility and compliance standards
* Conduct usability testing and analyze results to refine user experiences
* Apply iterative design principles to continuously improve interfaces based on feedback

* Use A/B testing, usability testing, and behavior analytics to validate design improvements

Continuously develop skills and advance expertise

* Stay up to date with changing UX/UI best practices, behavioral psychology, and consumer trends
* Participate in internal knowledge-sharing sessions and cross-functional learning opportunities
* Engage in ongoing skill development through training, workshops, or industry events
* Other duties as needed to support departmental and organizational goals

Qualifications:

* Bachelor’s degree or equivalent experience in graphic design, media design, industrial design, psychology, information architecture, computer science, or similar
* In addition, a minimum of 3 years of internal and external UI/UX experience, including internships and co-ops
* Minimum 1 year of experience using industry-standard design tools
* Demonstrates alignment with ESL’s Core Values, mission, vision, and Purpose to help our community thrive and prosper
Preferred Qualifications:

* Experience conducting user research, usability testing, and A/B testing
* Proficiency in Figma or similar design tools.
* Strong portfolio showcasing web and mobile UI/UX design projects highlighting a user-centered design approach
* Understanding of design systems, responsive design, and accessibility best practices (WCAG, ADA compliance)
* Strong written and verbal communication skills to work across teams and articulate design decisions
* Understanding of financial products, banking UX, or fintech design
* Experience working in an Agile/Scrum development environment, like Azure DevOps
* We’re committed to diversity, equity, and inclusion. We believe we are a stronger, more successful organization because of this commitment. We strive to ensure a robust talent pool of qualified candidates with a variety of skillsets and capabilities for all our openings. We hire great people and welcome all new hires to our award-winning work environment, which has been recognized by the Great Place to Work Institute since 2010.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.