JOB DESCRIPTION

DESCRIPTION:

Duties: Conceptualize, structure, and detail user experiences within the context of a broader user journey. Collaborate with product managers and engineers, involved in prioritization, planning, and decisions along the way to execution. Design products across mobile and web that target specific customer values as well as business goals. Create screen mock-ups, user flows and prototypes to communicate and learn about designs. Create design documentation for the development of customer and employee facing products. Participate in design critiques and peer reviews. Collaborate with product managers, executive and legal, risk, and compliance stakeholders to realize the designs.

QUALIFICATIONS:

Minimum education and experience required: Master’s degree in Design and Technology, Interdisciplinary Visual Arts, Interaction Design, Human Computer Interface, User Experience Design, or related field of study plus 2 years of experience in the job offered or as User Experience Designer, Product Manager, or related occupation. The employer will alternatively accept a Bachelor’s degree in Design and Technology, Interdisciplinary Visual Arts, Interaction Design, Human Computer Interface, User Experience Design, or related field of study plus 4 years of experience in the job offered or as User Experience Designer, Product Manager, or related occupation.

Skills Required: Requires experience in the following: Designing native mobile and web experiences; Interaction Design; Visual/UI Design or Information Architecture; User Research; UX Writing; Prototyping; Collaborating with design teams, including other designers, UX researchers, and content designers, and cross-functionally with product managers and software engineers; and presenting work to cross-functional Directors.

Job Location: 450 West 33rd Street, New York, NY 10001. Telecommuting permitted up to 40% of the week.

Salary:  $124,800.00-$165,000.00 per year.

ABOUT US

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.