Are you a curious, and driven User Experience Professional looking for your next challenge? Well, we’ve got a brand new role that we are excited to share with you!

IDEXX has just launched Vello, a pet owner engagement software, and we’re looking for a dedicated UX Designer to join the Vello team either locally in Westbrook Maine (partially remote) or fully remote. We’re looking for someone who is passionate about the user experience, who has experience working in both the design and research space as we align solutions to our customers and their needs.

What is Vello you ask? Vello is a pet owner engagement software solution that seamlessly connects veterinary practices and clients. It unlocks efficiencies for veterinary clinics with tools that improve pet owner compliance and reduce no-shows, foster productive conversations, and reduce time spent on the phone. We’re pretty excited to see Vello in the market and the positive impact it’ll have for our customers. Initial Vello users show an average 19% reduction in no show rate, enabling more clinical visits. We want to see this number grow and what other impacts Vello can have on the Veterinary Industry! Pets and tech, it’s a winning combo!

Within IDEXX, Vello are a part of the IDEXX Veterinary Software portfolio. With a focus on software solutions, we are dedicated to enhancing the health and well-being of pets, people, and livestock around the world. Through the power of the cloud, our solutions simplify the flow of information across any practice and link vets to what they need when they need it. Patient data. Client communications. Business insights. All at their fingertips.

Our journey is solving veterinary practices’ most pressing needs by focusing on innovation to drive meaningful improvements in animal health.

A bit more about the role, you will:

• Work with the UX project lead to access usability projects and select appropriate research, modeling and evaluation methods to utilize.
• Work with product managers, interface designers, and development staff to plan and design research activities.
• Execute research activities and analyze results and report findings from research.
• Design user interfaces for Company software and web products to meet customer needs and deliver optimum user experience.
• Collaborate on interface idea generation, design and prototyping and works with project staff throughout development and testing phases to complete projects.
• Coordinates with the UX lead, additional UX designers, product management, development, quality assurance and usability engineers to understand product requirements and identify solutions to user interface challenges.
• Develop creative responses to UX issues that arise during development and testing.
• Build prototypes and simulations of user interfaces.
• Produce wireframes, flow diagrams, specifications and other design related documentation.
• Extend and maintain pattern libraries, and other standards resources, to document common approach to Company user interface design.
• Build interface design discipline as a component of the product development process.
• Advocate for user-centered design process and contributes to overall user experience of Company products.

So what are we looking for?

• Software interaction design experience.
• UX research experience
• Knowledge of user-centered design philosophy and process.
• Knowledge of software and product development methodologies.
• Working knowledge of Figma prototyping software and similar visioning tools, experience with Design Systems a plus.
• Basic meeting facilitation and specification writing skills.
• Hands-on experience with multiple interaction design projects as team member.
• Typically 4+ years’ experience.

What you can expect from us:

• Salary of $95000 – $115000
• Opportunity for annual cash bonus
• Health / Dental / Vision Benefits Day-One
• 5% matching 401k
• Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more

If you’re looking for a role that’ll challenge you, offer a variety of work and learning, while helping an amazing industry, we’d love to hear from you

Why IDEXX

We’re proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people.

So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.

Let’s pursue what matters together.

IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.