Job Details

Description

As a UX/UI Designer, you will be responsible for working with our Product and Marketing Technology teams delivering member travel shopping experiences for Cruise, Hotels, Car, Air among others. You’ll get to collaborate with peers on problems to solve, contribute to our design system evolution and deliver wireframes to guide development for multiple ecosystems with retail, members, clients and internal users. You’ll have responsibility for collaboratively and individually enhancing our products in focal areas of usability, accessibility, and aesthetics to drive engagement, conversions, and revenue as part of the UX team and Product Department.

UX responsibilities include ensuring all design assets align with core UX principles and defined design patterns through collaboration, co-design, design reviews and research activities.

A UX designer must have strong time management skills, with the ability to prioritize tasks, and represent yourself as a UX knowledge source on the team with the ability to interpret business metrics and company goals into objectives and design expectations. You will need to prioritize and manage 1 to 2 milestones and projects efficiently and utilize your written and interpersonal skills to communicate with Domain Leaders, Developers, and Product teams.

Responsibilities:

• Apply usability Heuristics & related psychology principles in design
• Define, audit and iterate on Information Architecture
• Diagraming and facilitating sessions for user flows, journey maps, service blueprints & similar models
• Design patterns for key interaction points that provide consistency across products
• Document and produce assets for a Design System
• Deliver wireframes from low fidelity sketches to high fidelity polished assets
• Understand, document and guide web responsiveness rules from Desktop to Mobile experiences, including Accessibility
• Apply branding themes and assets in strategic locations to enhance user journeys and client expectations
• Lead with empathy for internal, external users, design colleagues and peers
• Adaptability to iterate on designs and projects since travel moves fast
• Communicate designs effectively with both visual, verbal and interpretive dance (not really)

Good to have but not required :

• Agile experience
• Understanding qualitative, quantitative and mixed research studies
• Usability, Marketing and behavioral data analysis
• Prototyping in a tool such as Axure RP
• Moderating usability studies
• 2+ yrs experience with Figma
• Effective use of collaboration tools i.e. Miro

Requirements:

• Bachelors Degree or higher is required  or an equivalent combination of 6yrs experience of Interaction Design mixed with User Research or Visual Design with education that provides the necessary knowledge, skills, and abilities to successfully perform the essential functions of the position
• 5+ years of work experience in User Experience with emphasis in Interaction and Product Design

Welcome to arrivia. We specialize in making brands better through the power of travel. With more than 55 years of combined experience, we’re a merger of three powerhouse brands (in case you’ve heard of us in the travel industry) combining ICE, SOR Technology and WMPH Vacations. With offices on both coasts of the US and around the world, we embrace diversity and a passion for travel across our global staff.

We’re focused on building a customer-first culture, fueled by the best travel experiences for all our members at every point in their journey. Grow with us, as we continue our path to deliver innovative solutions and take charge of change. The adventure is only beginning. We’re on a mission to help people around the world travel better and experience more. Our team members bring world-class skills to the table to create extraordinary memories for our partners and members.

Here at arrivia we…

• Stay Curious – Explore new challenges and make space to learn, grow and improve
• Keep it Real – Earn trust through open, honest and clear communication
• Own it – Seek ways to make an impact and take action.
• Win Together – Create a culture of connection and inclusion where everyone can be their best