About Donorbox

Donorbox is a leading fundraising platform and donor management system for nonprofit organizations. Our mission is to accelerate positive impact worldwide by helping nonprofits become highly effective at raising funds and managing their supporter base. Since 2014, we have powered over 50,000 global organizations and 4.7M donors to raise over $1.6B in donations. 🚀

Our fast-growing company is profitable and bootstrapped with a healthy run rate. We have a diverse, motivated team that is fully remote, with 60+ team members in 9 states and 14 countries.

🏅 Donorbox was a Capterra 2021 Top Performer in fundraising software and an Emerging Favorite in nonprofit and donation management software. We’re proud of what we do, and our product reflects it!

Key opportunities

• work fully remotely, be free to choose the location where you work
• be a part of a company with a great cause that helps people directly
• employee equity plan (stock options) motivates you to become invested

The Role

Donorbox is looking for a UX/UI Product Designer who is a self-starter, and who will work with our agile product team. The ideal candidate for this position is a designer who can take ownership of new feature launches. You’ll be using your skills and creativity each day to bring new ideas to life.

You will propose solutions to improve the overall user experience. You will collaborate with developers and PMs to make sure features ship seamlessly and with world class quality.

You will be responsible for the end UX/UI design quality, how easily the users can perform their tasks, find elements, and in the end, have a great experience. We expect quality UX/UI knowledge, and someone who is constantly learning. You should know the visual design and interaction rules by heart and produce top-quality designs.

One part of the UX/UI position will be user testing where you will be able to detect the root causes of user behavior, propose UX/UI improvements, and share findings with the rest of the team.

We are a fully remote and agile team. You will join a capable design team and work alongside a global team of marketers, managers, and developers across multiple time zones.

Responsibilities

• We want you to take our customer’s experience to the next level. You’ll be in charge of how supporters from all over the world impact the nonprofits that use Donorbox. Your decisions will have a major impact on how these organizations raise funds, both online through our donation forms, and offline through our native apps. You’ll also be in charge of guiding these nonprofits to make the best usage of the platform, by helping them to build delightful campaigns and forms easily.
• You will develop beautiful UI/UX artifacts to communicate your vision. We expect you to use Figma to create interaction prototypes, wireframes, user flows & storyboards that drive our teams to grasp and provide rich and consistent experiences to our users.
• We want you to collaborate with multidisciplinary teams. You will partner and work closely with Product Managers, UX Writers, and Developers to understand all the complex challenges our users face, and turn those problems into simple, intuitive solutions. You will own the solution from start-to-finish, ensuring all your teammates share your vision.
• You’ll get to understand the needs and wants of our users. By performing user research and user testing sessions, you should be able to detect the root causes of user behavior and share results with the team, and you should back up your findings with data, as well as industry trends and competitor research.
• You are capable of producing high-quality UI that improves our design system. You’ll collaborate with other designers to build, maintain and evolve a high-quality design system that helps the company to build new products with ease, by reusing existing elements that were well designed for all our needs.

Requirements and Qualifications

You should have at least 5 years of experience working as a Product or UX Designer for consumer-focused product companies, and now looking not only for a new challenge but also to help to make an impact in the world by helping supporters and nonprofits achieve more. What we would like to see from you is:

• A strong understanding of user experience and everything related to it. User interface design, design thinking, user-centered design, agile, lean, value measurement, customer outcomes, and emotive design. Coupled with proficiency in information architecture, multi-step and cross-platform flows, with care to states, errors, successes, and dead-ends.
• We are looking for someone who has experience with SaaS products. As the owner of the fundraising experience, we expect you to bring a background that can leverage ideas and experiments that can make it easier for donors to support nonprofits with ease and in the best way possible. Experience with Site Builders and Accessibility are strong differentiators.
• Fluency in all things Figma. We are looking for someone who knows how to do deep work with Figma. You need to master components, prototype creation, UI kit styles, and workflows.
• Self-starter attitude that takes pride in excellent craftsmanship. Not only do you excel at doing excellent UIs that solve our customer needs, but you also should have the ability to present work, and articulate the rationale for the decisions that led to it, with fluent conversational English with large groups of colleagues and customers.

Details

• Fully remote
• Three months testing period
• Salary: $65k to $80k USD (~$88k to $108k CAD), depending on experience

Benefits & Perks

• A fully remote and flexible work environment with the autonomy to be in control of your own time
• Eligibility for employee equity plan (stock options)
• Reimbursement package for home office expenses, up to $1.5k
• Health insurance premium reimbursements, up to 75% for you and your family
• Generous time off policy of 21 days (birthday included 🎉), 8 holidays of your choice, and 2 paid volunteer days
• Wellness program with fitness and mindfulness classes
• Be part of a small and talented team and have the opportunity to influence product design to a large extent!

The Application Process

1. Apply here with your resume, cover letter, and a portfolio of three selected digital SaaS application designs with your roles and the work performed noted.
2. Intro call with our People Ops Associate to review the qualifications, experience and culture fit.
3. Call with a design manager to review the portfolio designs, design thinking and experience.
4. Call with a design manager and PM to assess your product knowledge, teamwork skills and and communication.
5. Live design Figma whiteboard session where you will present your design thinking  and process on three small design tasks to the PM and the design manager.
6. If we’re happy with your work, you’ll move to the final confirmation call to make you an offer + conduct reference checks + background check.

If you think this role sounds like a fit for you, please apply. We look forward to hearing from you!