Scaling User Research
Learn from the best of design leaders and ICs we’ve hosted at our DesignX events and conferences.
Jen Cardello
VP, UX Research & Insights, Fidelity Investments
About the Talk
Playbook for scaling User Research across a recently transformed agile enterprise including over 400 scrum teams. How to listen, diagnose, and put in place key initiatives to navigate and deliver value amidst tremendous change.
About the Speaker
Jen has spent over 20 years helping organizations optimize human-centered design to gain business advantage and build customer value. She currently leads Fidelity’s User Experience Research & Insights team. Her expertise is in scaling design and research capability across agile organizations through the development of measurement frameworks, systems, and services.
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