{"id":9706,"date":"2024-03-25T15:02:59","date_gmt":"2024-03-25T15:02:59","guid":{"rendered":"https:\/\/designx.community\/?post_type=jobs&p=9706"},"modified":"2024-04-23T13:59:28","modified_gmt":"2024-04-23T13:59:28","slug":"principal-product-designer-avidxchange","status":"publish","type":"jobs","link":"https:\/\/designx.community\/jobs\/principal-product-designer-avidxchange\/","title":{"rendered":"Principal Product Designer – AvidXchange"},"content":{"rendered":"","protected":false},"featured_media":0,"menu_order":0,"template":"","categories":[9],"tags":[44],"acf":{"job_post_type":"Free","job_title":"Principal Product Designer ","company_name":"AvidXchange","company_logo":"https:\/\/images.crunchbase.com\/image\/upload\/c_pad,h_170,w_170,f_auto,b_white,q_auto:eco,dpr_1\/vrymxzrirsktsutsgrmr","location":"USA","design_team_size":false,"salary_range":"","experience_level":false,"job_post_url":"https:\/\/www.avidxchange.com\/about\/careers\/?gh_jid=4288398007","job_description":"Our Opportunity<\/span><\/strong>\r\n\r\nWe are seeking a\u00a0<\/span>Principal\u00a0Product Designer\u00a0<\/span><\/strong>with a strong background in\u00a0Service\u00a0Design\u00a0and\u00a0User\u00a0Centered\u00a0Design\u00a0methodologies\u00a0to join our team\u00a0in Charlotte, N.C., or remote within the U.S. As a\u00a0service-oriented\u00a0Product\u00a0Design\u00a0leader, you will play a key role in shaping the end-to-end experiences\u00a0of\u00a0customer\u00a0service\u00a0for\u00a0customers, suppliers,\u00a0and internal employees. You will\u00a0be responsible for\u00a0facilitating\u00a0discovery and\u00a0ideation,\u00a0leading across teams,\u00a0identifying\u00a0user\u00a0experience\u00a0needs, conceptualizing innovative\u00a0design\u00a0solutions, and crafting seamless interactions across various touchpoints.\u00a0<\/span>\r\n\r\nThis position\u00a0will\u00a0embrace the vision for AvidXchange, define solutions for complex and ambiguous problems, and\u00a0craft\u00a0product\u00a0and service\u00a0experiences that aim to be intuitive and efficient for our\u00a0customers and employees. We are a collaborative, diverse team of\u00a0product\u00a0designers, researchers, and\u00a0content designers\u00a0who value winning as a team and innovating to change the industry. If you are excited about working in an organization that values the power of design and want to work with the most supportive team\u00a0around, this is the role for you. Our team is mostly\u00a0located\u00a0on the east coast, but we are open to remote candidates for this position.<\/span>\u00a0<\/span>\r\n\r\nAbout You<\/span><\/strong>\r\n\r\nCustomer Obsessed<\/span><\/strong>\u00a0<\/span>\r\n\r\nAs an expert in product design and service design methods, you turn your deep knowledge of our customers into products and services that deliver compelling value for both the customer and the business. You have an eye for detail while always communicating with a broad vision to inspire your team and stakeholders. Naturally engaging people at a deep level whether through facilitating, observing, interviewing customers, or working with fellow team members.<\/span>\r\n\r\nConnected as People<\/span><\/strong>\u00a0<\/span>\r\n\r\nYou build trust across the organization by helping everyone achieve our shared goals. Those relationships help you push the boundaries of design and product innovation to benefit the customer. Your expertise, careful discernment, and openness to collaboration influence people inside and outside the product design org. You are a visual and verbal storyteller, delivering insights about people and behavior in a way that generates empathy, emotion, and engagement from customers or across teams.<\/span>\r\n\r\nGrowth Minded<\/span><\/strong>\u00a0<\/span>\r\n\r\nYou recognize opportunities for design to drive change, and you have the judgment to choose between evolutionary and revolutionary solutions. Your judgment allows you to make smart trade-offs and compelling arguments to ensure the best outcome for the customer. When you see an issue, you act quickly and take ownership to resolve it. You enjoy collaborating on products and services that change the way we do business, creating services that scale.<\/span>\u00a0\u00a0<\/span>\r\n\r\nLead Across Teams<\/span><\/strong>\u00a0<\/span>\r\n\r\nYou consider it a calling as a deep expert in design principles and facilitation techniques and to help guide others. You stay on top of new tools and trends to pioneer new methods that improve our design quality and impact the service experience. Your work and style encourage innovation and risk-taking in a safe environment to drive team learning.\u00a0<\/span>\u00a0<\/span>\r\n\r\nWhat\u00a0You\u2019ll\u00a0Do<\/span>\u00a0<\/span><\/strong>\r\n