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aspexx.
Dubai, United Arab EmiratesUser Experience Lead
Curated by DesignX · not scraped
About this role
Join a globally recognised experience design consultancy delivering transformative digital products and services for some of the region's most ambitious brands. This is a chance to lead multidisciplinary teams and shape human-centred experiences across government, financial services, mobility, retail, hospitality and healthcare.
The Role
As UX Lead, you'll combine strategic thinking with hands-on design leadership - owning end-to-end UX projects from discovery through delivery, mentoring designers, and partnering closely with clients, product teams and technology specialists to create meaningful user experiences.
Key Responsibilities
- Lead end-to-end UX projects from discovery through to delivery
- Define UX strategies aligned with business objectives and customer needs
- Plan and facilitate workshops, stakeholder interviews and co-creation sessions
- Conduct and synthesise qualitative and quantitative user research
- Develop personas, customer journeys, service blueprints, IA and user flows
- Create wireframes, prototypes and interaction concepts
- Present design rationale to senior stakeholders and executive leadership
- Collaborate with Product Managers, Visual Designers, Service Designers, Researchers and Engineers
- Mentor and coach junior and mid-level UX Designers
- Champion accessibility, usability and design best practice
- Support proposal development, client pitches and thought leadership where required
Experience & Qualifications
- 7+ years' professional UX Design experience, leading complex digital projects
- Design consultancy, digital agency or innovation consultancy background highly desirable
- Strong portfolio showing end-to-end UX process and strategic thinking across industries
- Expertise in user-centred design methodologies and design thinking
- Strong workshop facilitation and stakeholder engagement experience
- Excellent grasp of IA, interaction design and usability principles
- Proficiency in Figma and modern prototyping tools
- Experience within Agile product teams
- Strong communication and presentation skills at senior stakeholder level
- Experience mentoring designers and leading project teams
Nice to Have
- Middle East or international market experience
- Exposure to Service Design or CX projects
- Experience alongside Product Strategy teams
- Understanding of accessibility standards and inclusive design
- Arabic language skills advantageous but not essential