

Recorded at
Design Leadership Summit 2024

Shelby Bower
Oh, the places you’ll go! (by taking a fresh look at stale processes)
Director, Service Design
Shelby will talk about how you can adapt cumbersome HR tools and insert steps into rigid HR processes so they work better for real humans, including you as a leader. She’ll show you how creating a simplified career ladder, taking a fresh look at how to use skills, and using those to better support career growth, hiring and promoting people, can help your teams both feel better about and do more with their careers.