JenCardello
Managing VP, Head of Research and Design Operations · Capital One
Deliver Undeniable Impact: Establishing a High-Value UX Research Practice
EditionDLS 2025
WhenNovember 2025
WhereTIFF Bell Lightbox
StatusDelivered
About the session
Deliver Undeniable Impact: Establishing a High-Value UX Research Practice
The opportunity for User and Experience Research (UXR) today is to move beyond a traditional service-provider role and become an indispensable engine for solving critical business problems while minimizing risk. This session will provide a clear, strategic roadmap for UXR leaders and practitioners to build and grow research practices that consistently deliver undeniable, high-impact value to their organizations.
NextThe 2026 room
The 2026 room
is open.
Same community, three days, TIFF Bell Lightbox — November 17–19, 2026.
Get the 2026 pass ↗