Upsiide is a consumer intelligence platform that allows companies to take a mobile-first, gamified approach to online research that gets you actionable insights from your target audience in minutes, not days. We help companies move forward with real-time consumer validation without losing momentum. Upsiide is a division of Dig Insights, an innovative market research company with a founding belief that a lot of quantitative market research asks obvious questions, using methodologies that fail to leverage the potential of new technology.

People who succeed at Upsiide are smart, creative, fun and able to work through complex projects to deliver real-time answers. They question established research practices and are passionate about helping our clients to move their businesses forward. People at Upsiide are not only comfortable working in a fast-moving organization – it’s where they thrive.

Product Design Manager

We are looking for a Product Design Manager for our Upsiide application. This position plays a key role in defining the future of the fast-growing Upsiide. As a product we put great emphasis on design and UX and as such our Product Design Manager is a key position that interfaces with many across the business.

In this position you may find yourself defining, creating, and maintaining design systems and standards, and well as working closely with stakeholders, end-users, and engineers to ensure the product is meeting needs in the best possible way. Perhaps most importantly, you’ll be leading a team of best-in-class designers and ensuring the ongoing health and growth of Design at Upsiide.

Your primary responsibilities will include, but are not limited to:

• Implement a user/UX testing program to help us put data behind our decisions and make the best product possible.
• Work with our in-house qual team and moderators to find user testing synergies.
• Work to build and implement an Upsiide style guide, design standards, and work with engineers on a corresponding component library.
• Work to understand the Upsiide client and their needs from the product, including interviewing real users as desired.
• Collaborate closely with your counterparts in Product Management, Engineering, QA, Marketing, and other teams as required to ensure your voice is heard and your vision is being fully executed.
• Work to help us modernize our design systems and assist with migration plans to better ways of working.
• Be loud with your ideas, and fearless with your POV in all contexts.
• Understand that the above in not comprehensive and you are a leader on the team who may be required to be scrappy one minute, and high-level strategic the next.
• Understand that Dig is a quickly growing company that maintains its start-up roots and no task is above or below any employee.

Experience, Skills and Requirements

• 3+ years working in UX/UI/product design, ideally in high-growth SaaS environment.
• Comfort level interfacing with and presenting to company leadership.
• Experience working collaboratively with other departments, like Marketing, Sales, and CS.
• Experience working on world-class web and mobile software products supported by design systems, optimally contributing to those systems.
• Portfolio showcasing past and current work.
• Experience with low- and high-fidelity prototyping/design tools (such as Sketch and Figma).
• Experienced in working with Prototyping Applications (InVision, Figma).
• Experience with creating design systems/style guides.
• Experience with Responsive adaptive web design.
• Experience with extensive and agile quality assurance practices.
• Superior time management skills.
• Highly organized with obsessive attention to detail.
• Willing and able to work within a fast-paced dynamic environment.
• Comfortable with scrappiness, rapid iteration, and continuous shipping cycles.
• Ability to work within and meet tight deadlines.
• Demonstrated work ethic, integrity, and professional conduct.
• Ability to work independently and with a team.
• Skilled in UX copy writing.

Nice to have:

• Familiarity with front-end development: HTML, CSS
• Comfort with both digital and traditional design disciplines
• Experience with web standards and accessibility standards (WCAG 2.0)

Work Perks:

• Hybrid working policy which gives the flexibility to employees to work remotely or in one of our office locations.
• Unlimited vacation policy
• Reimbursement for health and wellness classes/memberships and continuous learning
• RRSP / 401K employer matching program
• Both our Toronto & Chicago offices are located steps to public transportation in the downtown core
• In-person and virtual social events such as poker night, paint night, trivia night and more!

Please include anything that shows off your design prowess – portfolio items, links to recent work, personal websites, you name it

To find out more about us visit us at www.diginsights.com & www.upsiide.com

Our culture is built on 5 core values: Energy, Excellence, Evolution, Equality and Empathy. We believe that our success is dependent on the diverse talents, skills, and ideas of its staff. We are committed to creating an inclusive work environment and encourage applications from all qualified candidates including those in the BIPOC and LGTBQ communities, and from people with disabilities.

We thank you for your interest in Dig Insights, however, only candidates who are chosen for an interview will be contacted.